Now Hiring - Inside Sales - Distribution Product Specialist in Boonton, NJ

Position Summary:

Mulcare Pipeline Solutions Inc, est. 1923, provides products, services and solutions for the Natural Gas Industry.

The Distribution Product Specialist supports one Regional Sales Team by providing sales support, managing transactions, and ensuring key administrative functions are fulfilled for the territory. The role involves working as part of a team, including a Regional Sales Manager and Tooling & Distribution Manager, to create new and manage existing sales and service support opportunities within a specific geographic area. The position also works closely with other internal Operations departments to ensure order success through ensuring correct workflow processes are followed and driving positive change.

Primary Responsibilities:

· Develop and maintain a thorough knowledge of internal systems and processes, product knowledge and customer nuances to help drive sales and profitability.

· Process transactions, manage tasks and projects, and provide reporting from Netsuite CRM System.

· Initiate and manage sales opportunities for customer accounts.

· Prepare, present, and manage quotations for products, repairs and calibrations based on specific customer needs.

· Work with a variety of manufacturing partners to provide and present technical information to customers.

· Prepare, process, negotiate, analyze, and renew pricing and stocking contracts with key accounts.

· Respond in a timely fashion to incoming inquiries from our customer base.

· Work with our planning team to ensure orders are shipped within a pre-determined or customer driven time frame.

· Facilitate repair and recalibration processes internally and with our vendors.

· Manage specific contracts with customers to ensure renewal and profitability.

· Resolve customer complaints and non-conformance issues.

· Work with an extended team including- Project Managers, Product Managers, Planners and Sales Managers to ensure that projects and transactions are successfully executed.

· Store documentation for customer accounts and transactions.

· Follow-up with customers to ensure their quotes are still active, they are satisfied and continue the business growth relationship.

Competencies/Requirements:

· Highly efficient with computer programs, such as Microsoft Office, and ability to use both a PC and MAC.

· Experience using a CRM System. Current operation system is NetSuite.

· Detail oriented with strong organizational skills.

· Comfortable working in a fast-paced environment.

· Customer service focused.

· Strong interpersonal skills required- both verbal and written.

· Strong problem solving/analysis skills.

· Strong ability to multi-task.

· Contract management skills preferred.

· Sales experience not necessary but preferred.

· Experience in the natural gas market is not required.

Preferred Education and Experience

· High school diploma or GED diploma required.

· Associates Degree or equivalent relevant experience preferred.

Job Type: Full-time

Pay: $62,000.00 - $67,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote
• Office

Work Location: Hybrid remote in Boonton, NJ 07005